This page is for BonnetBall, the car football game for iPhone and iPad.
You can delete your BonnetBall cloud account and everything stored with it at any time. You do not need an email address, a name or any sign-in details to do it.
The quickest way: in the game
- Open BonnetBall and go to Settings › Account.
- Tap DELETE ACCOUNT & CLOUD DATA.
- Type DELETE and tap DELETE.
That deletes your cloud account and your cloud save straight away. If you are offline, it finishes by itself the next time you are online. You can choose whether the progress on this phone is reset too (it is, unless you untick that option).
If you no longer have the game
Send us your PLAYER ID and we will delete your account and cloud data within 30 days, then reply to confirm.
- Email: [email protected] with the subject “Delete my BonnetBall data” and your PLAYER ID in the message.
- Where to find your PLAYER ID: in the game, Settings › Account › PLAYER ID (tap it to copy it). If you wrote it down or copied it before removing the game, that is the one we need.
We only need the PLAYER ID. We will never ask for your Apple ID, your sign-in details, a receipt, card or bank details, your real name, your address or your age. Please do not send them.
If you do not have your PLAYER ID, we cannot safely tell which cloud account is yours, so we cannot delete it for you. In that case you can reinstall the game and use the in-game delete button above if your progress comes back (for example through Game Center), or email us if you find your PLAYER ID later.
What is deleted
- Your cloud account (a random player number, with no name or email).
- Everything saved with it: your game progress, stats, items, settings, and the record of purchases the game keeps for support and for restoring purchases.
- If you connected Sign in with Apple, we also tell Apple to remove the link.
What is not deleted
- Purchases. Remove Ads and the Premium Pass belong to your Apple ID (or Google account). They are not deleted, and they come back on any device with RESTORE PURCHASES (Settings › Purchases & Privacy). We cannot see or refund payments; Apple and Google handle those.
- Progress stored on your phone. Deleting the app removes it. In the game you can also reset it with the in-game delete option above or with RESET PROGRESS.
- Records we must keep by law, if any (for example, your deletion request email, kept only as long as our privacy policy says, then deleted).
How long it takes
- In the game: straight away (or the next time you are online).
- By email: within 30 days. We reply when it is done.
Questions? See our privacy policy or email [email protected].